Terms of Service

1. Agreement and service provider

These Terms of Service form a binding agreement between you and Inquev for your access to and use of Inqevra AI, including its website, applications, APIs, AI features, files, projects, subscriptions, and related services (collectively, the “Service”).

By accessing or using the Service, creating an account, or purchasing a subscription, you confirm that you have read and accepted these Terms together with the Privacy Policy, Acceptable Use Policy, AI Transparency and Output Disclaimer, Subscription and Refund Policy, and any plan-specific terms shown at checkout. If you do not agree, do not use the Service.

Inquev is an Indian enterprise operating from Khanna, Punjab, India. The exact legal form, registered address, and registration identifiers must be verified before paid launch. Inqevra AI is a product of Inquev.

2. Eligibility

You must be at least 18 years old and legally capable of entering a contract to use the Service. We do not intentionally offer the Service to children. If you use the Service for an organisation, you confirm that you are authorised to bind that organisation.

You may not use the Service if applicable law prohibits you from receiving it or if we have previously suspended or terminated your access for serious or repeated violations.

3. Accounts and guest access

You are responsible for activity performed through your account unless caused by our failure to apply reasonable security measures. We may require verification, revoke sessions, or temporarily restrict access to protect you, other users, or the Service.

• Provide accurate registration information and keep it current.
• Protect passwords, passkeys, recovery methods, and devices used to access your account.
• Do not share personal accounts, sell access, or allow another person to bypass plan limits through your account.
• Notify us promptly if you suspect unauthorised access or compromised credentials.
• Guest activity may be temporary, device-based, rate-limited, and unavailable after browser data is cleared. Guest history may not transfer unless the product explicitly offers migration.

4. AI features and branded model names

Evra Flow, Evra Core, Evra Pro, Evra Max, Evra’X Programmer, Evra’X Developer, Evra’X Pro, Evra’X Max, and Evra Studio are product-facing capability labels. They may route requests to models or services supplied by undisclosed backend providers. These labels do not claim that every underlying foundation model was trained or owned by Inquev.

AI outputs are probabilistic and may be inaccurate, incomplete, outdated, offensive, or unsuitable. You must evaluate outputs and use qualified human review before relying on them for medical, legal, financial, employment, education, safety, credit, housing, insurance, law-enforcement, or other high-impact decisions.

Feature availability, model routing, context limits, response speed, and output quality may vary by plan, location, provider availability, safety requirements, and operational conditions.

5. Your responsibilities

• Follow all applicable laws and the Acceptable Use Policy.
• Obtain the rights, permissions, and notices required for text, files, images, audio, video, personal data, or other material you submit.
• Do not submit confidential, regulated, or highly sensitive information unless the Service expressly supports that use and you have authority to do so.
• Review generated code, commands, calculations, translations, citations, and factual claims before using or publishing them.
• Do not misrepresent AI-generated content as human-created where disclosure is legally or ethically required.

6. Plans, limits, and fair use

Guest, Free, Mini, Plus, Pro 5×, Pro 10×, Business, and Enterprise plans may have different model access, messages, tokens, files, storage, image, audio, video, speed, and concurrency limits. Current entitlements will be displayed in the product or at checkout before purchase.

Limits are product entitlements, not cash balances. Unused allowances normally expire at the end of the applicable usage period and do not roll over unless a plan expressly states otherwise. We may apply short-term rate limits, safety limits, or cost-protection controls to preserve service availability and prevent abuse.

We will not materially reduce a paid plan during an already-paid billing period without a legitimate security, legal, provider, or emergency reason. When reasonably possible, we will provide notice or an appropriate remedy.

7. Subscriptions and payments

Initial paid plans are intended to renew monthly. Prices, included limits, taxes, renewal frequency, and payment terms will be shown before you authorise payment. Razorpay or another disclosed payment processor may collect and process payment details; we do not store complete card or bank credentials.

Unless cancelled before renewal, a subscription may renew automatically using the authorised payment method. You can cancel through available account controls or by contacting support. Cancellation normally takes effect at the end of the paid billing period.

Payment failures may cause a subscription to become pending, limited, halted, or downgraded. We may retry collection where permitted and will restore the applicable entitlement after verified payment.

8. Cancellation and refunds

The Subscription, Cancellation, and Refund Policy forms part of these Terms. It explains the voluntary first-purchase refund window, usage threshold, duplicate or unauthorised payments, service failures, processing times, and statutory consumer rights.

Nothing in these Terms limits a mandatory refund, replacement, cancellation, or other remedy available under applicable consumer law.

9. Your content and generated output

As between you and Inquev, you retain your rights in content you submit. You grant us a limited, worldwide, non-exclusive licence to host, copy, transmit, process, transform, and display that content only as reasonably required to operate, secure, support, and improve the Service, comply with law, and enforce these Terms.

To the extent permitted by law and subject to third-party rights, we assign to you any rights we may have in output generated specifically for you. AI systems can produce similar or identical output for different users, and output may incorporate common ideas, facts, styles, or material that is not protectable.

You are responsible for determining whether your input and intended use of output comply with intellectual-property, privacy, publicity, confidentiality, and other rights.

10. Our intellectual property

The Service, software, interfaces, designs, documentation, trademarks, logos, and other Inquev materials are owned by Inquev or its licensors. Except for rights expressly granted in these Terms, no licence or ownership right is transferred to you.

You may not copy, resell, frame, scrape, reverse engineer, or create a competing service from protected portions of the Service except where applicable law expressly permits and does not allow that restriction to be waived.

11. Third-party services

The Service depends on third-party providers such as NVIDIA, OpenAI, Supabase, Vercel, Razorpay, Resend, and Expo. Their services may have separate terms and privacy practices. We remain responsible for our own obligations but do not control independent outages, policy changes, or processing performed by those providers.

If you connect an external service, you authorise the exchanges needed to provide the requested integration. You may disconnect supported integrations through the product or provider.

12. Availability and changes

We aim to provide a reliable Service but do not guarantee uninterrupted or error-free availability. Maintenance, incidents, provider outages, capacity limits, legal requirements, or security risks may interrupt or change features.

We may add, modify, suspend, or discontinue features. If a change materially harms an active paid subscription, we will provide reasonable notice or an appropriate remedy when practicable.

13. Suspension and termination

We may restrict, suspend, or terminate access when reasonably necessary to address fraud, non-payment, security threats, unlawful conduct, serious or repeated policy violations, harm to others, provider requirements, or legal obligations. Where appropriate, we will give notice and an opportunity to appeal.

You may stop using the Service or request account deletion. Some records may be retained where required for security, fraud prevention, disputes, payments, legal compliance, or the establishment and defence of legal claims.

14. Disclaimers

To the maximum extent permitted by law, the Service is provided on an “as available” basis. We do not warrant that AI output will be accurate, original, complete, current, secure, or suitable for a particular purpose.

Nothing in these Terms excludes warranties, guarantees, or consumer rights that cannot lawfully be excluded.

15. Limitation of liability

To the maximum extent permitted by law, Inquev will not be liable for indirect, incidental, special, exemplary, or consequential losses, or loss of profits, business, goodwill, opportunity, or data, arising from use of the Service. This does not limit liability that cannot legally be limited, including liability for fraud, wilful misconduct, or other non-excludable obligations.

For claims that may lawfully be limited, our aggregate liability relating to a paid Service will not exceed the amount you paid for that Service during the six months immediately preceding the event giving rise to the claim. For a free Service, liability will be limited to the greater of the minimum amount required by law or INR 1,000.

16. Governing law and disputes

These Terms are governed by the laws of India, without limiting mandatory consumer protections that apply to you. We encourage you to contact support first so we can try to resolve concerns fairly.

Subject to mandatory consumer rights and any non-excludable statutory forum, courts of competent jurisdiction in Khanna, Punjab, India will have jurisdiction.

Consumers may also use rights and forums available under applicable consumer-protection law. Nothing in these Terms prevents access to a competent statutory authority or court where that right cannot be waived.

17. Changes to these Terms

We may update these Terms to reflect product, provider, legal, security, or business changes. The updated version will display a revised date. We will provide prominent notice before a material change takes effect when reasonably required. Continued use after the effective date means acceptance, except where fresh consent is legally required.

18. Contact

Questions about these Terms may be sent to support@technovix.in.

Inquev operates from Khanna, Punjab, India. Send formal correspondence requests to support@technovix.in so the appropriate service address can be provided securely.

Grievance Officer: Jasvir Singh. Email: contact@technovix.in. WhatsApp support: +91 78147 27860.